You can report repairs at any time!
If you need to report a repair or have a query concerning the maintenance of the property, please follow the link and provide as much information as possible so that the team can process the repair efficiently and with minimum disruption to your home life.
Request a repair here
I the event that you need to discuss the repair, contact us on 01138152950 or 07945055108, or alternatively email us at [email protected]
In order to allocate our maintenance team to the right property at the right time, we ensure they have a suitable work structure in place. This enables them to carry out repairs as quickly and efficiently as possible. As a result, repairs are prioritised into the following categories:
– Emergency repairs will be carried out within 72 hours.
– Non-emergency repairs will be carried out within 7 working days.
– General Repairs can take up to 28 days to complete, depending on the service required.